Terms

Order Processing

cp-e™ will not charge your credit card until your order is ready to ship.  The cut off time for rush orders is 1PM EST. Once your order is processed, you will receive an email including a copy of your invoice and the tracking number for your package.  Please make sure that sales@cp-e.com is not blocked by your email provider.

International Orders

All international orders are shipped via USPS unless they do not meet size restrictions.  These larger packages are shipped via UPS.  If you would like a quote for shipping please contact us.  Your country may impose duty fees, or other taxes based on the product origin and/or value of your order.  These fees and taxes are the responsibility of the recipient not cp-e™ For more information on these fees and taxes please contact your local Import/ Customs authority. 

Sales Tax

Customers that reside in or have items shipped in the state of Maryland are subject to the state sales tax of 6%.

Returns

All returns are subject to an 18% restocking fee. 

Before any product is returned, please contact cp-e™ by email or phone.  Please note merchandise must be unused.  After submitting your request for a return product should be sent to:

Custom Performance Engineering
Invoice#:
6802 Mid Cities Ave
Beltsville, MD 20705

Your invoice number must be visible on the outside of the package for proper return processing. As well as contact details and information regarding the return, inside the package.  Failure to follow the procedure above may result in a loss of product and delay your refund.

Availability

Certain items listed on this site are limited in quantity and may not be available for immediate delivery.

Warranty

cp-e™ prides itself on the production of quality parts.  All of our parts come with a lifetime warranty against defects in workmanship or materials for the original purchaser. Our lifetime warranty does not include short blocks, cylinder heads, and non cp-e™ parts.   You must provide us with a copy of your invoice as proof of purchase. In the event that a defect occurs cp-e™ will repair the item.  If the item cannot be repaired cp-e™ will then replace the item.

Copyrights and Intellectual Property

This Site and all its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.